Shipping & Delivery
Fast, secure delivery across Australia, New Zealand, and UAE
Shipping Information by Region
Australia
Standard Shipping: 3-5 business days
Express Shipping: 1-2 business days
Free Shipping: Orders over $250
Cost: $9.95 standard, $19.95 express
New Zealand
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
Free Shipping: Orders over $250
Cost: $14.95 standard, $29.95 express
UAE
Standard Shipping: 2-4 business days
Express Shipping: 1-2 business days
Free Shipping: Orders over 250 AED
Cost: 35 AED standard, 75 AED express
Order Processing
Orders placed before 2:00 PM local time (Monday-Friday) are typically processed the same business day. Orders placed after 2:00 PM or on weekends/holidays will be processed the next business day.
You'll receive an email confirmation when your order is placed, and another email with tracking information once your order ships.
Track Your Order
Once your order ships, you'll receive a tracking number via email. You can track your order in real-time using:
- The tracking link in your shipping confirmation email
- Your account dashboard (if you created an account)
- Our Track Order page
Our Shipping Partners
We work with trusted couriers to ensure safe, timely delivery:
Important Information
- Delivery times are estimates and not guaranteed
- Signature may be required upon delivery
- PO Boxes are not accepted for some items
- Remote area surcharges may apply
- Customs duties (if applicable) are the responsibility of the customer
- We are not responsible for delays caused by courier services or customs